MountainHR

Privacy Policy

Last Updated: January 12, 2026

1. Introduction

Mountain Care Rx ("we," "our," or "us") operates MountainHR, a human resources management system. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services, including our integration with QuickBooks.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Employment information (job title, department, hire date)
  • Compensation and payroll data
  • Time tracking and attendance records
  • Performance reviews and employee documents

2.2 QuickBooks Integration Data

When you connect MountainHR with QuickBooks, we access and store:

  • Employee records synchronized from QuickBooks
  • Department and organization structure
  • Compensation and payroll information
  • Time entries and billable hours

2.3 Automatically Collected Information

  • Usage data and analytics
  • Log files and access timestamps
  • Device information and IP addresses
  • Session information and authentication tokens

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our HR management services
  • Synchronize employee data with QuickBooks
  • Process payroll and compensation information
  • Generate reports and analytics for HR management
  • Communicate with you about system updates and changes
  • Comply with legal obligations and employment regulations

4. Data Sharing and Disclosure

4.1 QuickBooks Integration

When you authorize the QuickBooks integration, we share employee data with Intuit Inc. in accordance with their privacy policy and terms of service. This includes bidirectional synchronization of employee information, compensation data, and time entries.

4.2 Service Providers

We may share your information with third-party service providers who assist us in:

  • Cloud infrastructure and hosting (Kubernetes, PostgreSQL)
  • Authentication and security services
  • Data backup and disaster recovery

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., employment law compliance, tax reporting).

5. Data Security

We implement security measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Role-based access control (RBAC) and authentication
  • Regular security audits and vulnerability assessments
  • Secure credential management with External Secrets Operator
  • Database backups with point-in-time recovery

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Employee records are typically retained for at least 7 years after employment termination to comply with employment and tax regulations.

7. Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Export your data in a portable format
  • Disconnect the QuickBooks integration at any time
  • Opt-out of certain data processing activities

8. QuickBooks Integration Disconnection

You may disconnect the QuickBooks integration at any time through your admin settings. Upon disconnection, we will:

  • Stop synchronizing data with QuickBooks
  • Retain historical sync data for audit purposes
  • Maintain employee records created before disconnection

9. Children's Privacy

MountainHR is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Mountain Care Rx
Email: privacy@mountaincarerx.com
Website: https://hr.mtncarerx.com

This privacy policy governs the use of MountainHR and its integration with third-party services including QuickBooks by Intuit Inc. For QuickBooks-specific privacy practices, please refer to Intuit's Privacy Statement.